Organised by chartered psychologist, and open to anyone. This is a self-development home study pack for anyone who wants to improve their assertiveness in all areas of their life. Pack covers:

What assertiveness is and isn't, passive and aggressive behaviour, manipulative behaviour, how to say no without feeling guilty, dealing with put-downs, coping with authority figures, being able to accept criticism, coping with anger, assertive body language, using your voice more effectively.

Contents: Detailed 60 page A4 workbook. Optional access to Helpline.

Price, including post and pack : UK and Eire £24.50. Elsewhere, £29.50.